Change shouldn't be this hard.
We make it human.
Helping SMB, mid-market & local government organisations to navigate technology adoption, process redesign and organisational change, with combined 35+ years of enterprise rigour and genuine care for people.
The 2–3 week change readiness assessment
Most organisations dive into transformation before they understand what they're actually dealing with. The CLARITY SPRINT™ changes that.
In two to three weeks, we'll map who is impacted and how deeply, identify where resistance is likely to come from, assess your organisation's readiness to absorb the change, and give you a clear, prioritised roadmap before a single dollar is spent on implementation.
You'll walk away with a stakeholder impact map, a risk and resistance register, and an executive-ready report with honest recommendations, so when your transformation begins, it begins on solid ground.
Best for: SMB leaders about to start a technology rollout, restructure or process redesign. Also available for councils beginning a digital transformation or ERP implementation.
How we can help…
From a 2-week readiness assessment to a full transformation program, every engagement is designed around where you actually are.
The 8-16 week change management program
Your project has a plan. Your technology has a vendor. But who's managing the human side?
NAVIGATE™ is AVANA's core change management program, delivered alongside your transformation to make sure your people don't just survive the change, they land confidently on the other side of it.
We build your change strategy, design your communications, analyse training needs, coach your sponsors, build your change champion network, and measure adoption at every milestone. Nothing is left to chance, and nothing is left to hope.
This is change management the way it's done inside Australia's leading organisations, brought directly to yours.
Best for: SMBs rolling out a new ERP, CRM or HRIS, navigating a restructure, or redesigning their operating model. Councils and NFPs welcome.
The ongoing monthly advisory retainer
Some organisations don't need a project. They need a trusted expert in their corner; consistently, reliably, month after month.
ANCHOR™ gives you senior change advisory without the full-time salary. Every month, you get dedicated hours with an experienced Prosci-certified practitioner: someone to pressure-test your thinking, review what your team is producing, coach your leaders through difficult conversations, and make sure the changes you're making actually stick.
It's the kind of support that used to be reserved for organisations with deep pockets and dedicated change teams. Now it's yours, at a pace and price that works for a growing business.
Best for: Growing SMBs in continuous change who want ongoing capability without committing to a full-time hire.
The full-scale enterprise change program
Some transformations are too large, too complex, and too important to manage with anything less than a comprehensive, end-to-end change strategy.
TRANSFORM™ is AVANA's most complete engagement, designed for organisations navigating multi-workstream change across a large and diverse workforce. From the first executive alignment session to the last post-go-live check-in, every aspect of the human side of your transformation is planned, managed and measured.
What sets TRANSFORM™ apart is that we don't stop at change management. We go deeper; facilitating workflow reviews to ensure your processes are redesigned around the way your people actually work, and providing organisation design input that aligns your structure, roles and accountabilities to the future state. Because change doesn't embed when the strategy is right but the workflows are wrong. It embeds when everything, the people, the processes and the structure, moves together.
Leadership alignment. Culture and engagement strategy. Multi-stakeholder communication. Workflow reviews and process redesign facilitation. Organisation design input. Training design and delivery. Internal capability building. Full sustain and embedding support. Nothing is handed off and nothing is left unfinished.
Best for: Local councils undertaking digital transformation or ERP replacement. NFPs navigating governance restructures. Medium businesses (100–250 staff) managing enterprise-wide change where process and structural redesign are as critical as the people strategy.
Half-day and full-day facilitated sessions
Not every organisation needs a full change program. Sometimes what your team needs is a skilled facilitator, a purposeful conversation, and the space to build the capability to lead change, solve problems and perform at their best — together.
AVANA workshops are grounded in 15 years of organisational development and learning design experience. Every session is practical and facilitated — not a slide deck read aloud. We draw on evidence-based methodologies including Prosci, human-centred design, and DISC to create experiences that shift how people think, collaborate and act — long after the session ends.
Whether you're preparing a leadership team for a major transformation, building a high-performing culture, or developing the problem-solving capability your organisation needs to navigate a fast-changing environment, there's a workshop designed for exactly where you are.
Available topics:
Leading Change for Executives - equipping senior leaders to sponsor, champion and sustain transformation with confidence
Building Change Leadership - developing change capability at every level of the organisation, not just the top
High Performing Teams - understanding what makes teams truly effective and building the conditions for sustained high performance
DISC Behavioural Assessments - using DISC profiling to build self-awareness, improve communication and strengthen team dynamics
Stakeholder Engagement Masterclass - how to map, engage and move stakeholders from resistance to genuine advocacy
Problem Solving Skills - practical frameworks for structured thinking, root cause analysis and evidence-based decision making
Design Thinking & Human-Centred Design - applying HCD principles to redesign processes, services and experiences around the people who use them
AI Adoption for Non-Tech Teams - preparing your people for AI tools with clarity, confidence and minimal disruption
Building a Change-Ready Culture - what psychological safety, adaptability and resilience look like in practice and how to start building them
Custom workshops are designed around your team's specific challenge, context and goals. Every session can be delivered as a standalone experience or as part of a broader organisational development program.
Best for: Leadership teams preparing for transformation. HR, People & Culture, and Operations teams building internal capability. Any team navigating change, growth or complexity who wants to come out of it stronger and more cohesive.
Not sure where to start?
Book a free 30-minute Change Clarity Call. No pitch, no pressure, just an honest conversation about what your organisation is navigating and whether we can help.
Why AVANA exists
We've sat in the rooms where transformation goes wrong. We built AVANA so it doesn't have to.
Between us, we bring over 35 years of experience leading change, building capability and redesigning the way organisations work - inside some of Australia's and the world's most complex enterprises.
We've worked at ANZ, AIA Australia, EY, Deloitte, NCS Group, Ventia and Cushman & Wakefield. We've led transformation programs spanning financial crime, digital adoption, AI enablement, operating model redesign, workforce transition and cultural change. We've both held senior roles. We've both been in the room when a project went sideways, not because the technology failed, but because the human side of change was underestimated, underfunded or simply forgotten.
We actually met inside ANZ, working alongside each other on one of the most complex financial crime transformation programs in the bank's history. That experience, navigating high-stakes change together, at pace, with real consequences, is where the idea for AVANA began.
What we kept seeing, across every organisation we worked in, was the same gap: large enterprises with deep pockets got full change teams, enterprise learning functions, OD practitioners, external consultants and executive coaches. SMBs, councils and growing organisations got a project manager, a slide deck and hope.
AVANA Koncepts exists to close that gap!
Together, we bring three integrated capabilities; Change Management, Workflow Review & Organisation Redesign, and Learning & Organisational Development, because we've learned that transformation only sticks when all three move together. You can't embed change without redesigning the workflows people return to every day. You can't build capability without understanding the organisation you're building it in. And you can't do any of it without genuinely bringing your people on the journey.
That's not a consulting framework. It's 35 years of watching what actually works.
Three capabilities, one integrated approach
Most consulting firms offer one of these. We offer all three because transformation only embeds when change management, workflow design and people capability work together.
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Two Prosci-certified practitioners working together is rare in a boutique firm. It means every engagement has senior change expertise at its core, not junior resources managed from a distance.
We design and deliver change strategies that address what actually derails transformation: poor stakeholder engagement, inadequate communication, undertrained sponsors, and change fatigue. From readiness assessments to full program delivery, we treat change as a discipline, not a project task.
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Change doesn't embed when the strategy is right but the workflows are wrong. We go beyond change management to facilitate structured workflow reviews, mapping how work actually happens today, identifying the gaps, inefficiencies and misalignments, and redesigning processes and structures around the future state.
Vandana's background as a Chartered Accountant and operating model specialist means our org redesign recommendations are commercially grounded, not just structurally elegant.
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Capability doesn't build itself. We design and deliver learning programs, capability frameworks, leadership development, DISC assessments and team effectiveness workshops that build the skills your organisation needs, not just for the transformation ahead, but for the organisation you're becoming.
Our OD work is grounded in 35+ combined years of enterprise learning and capability uplift. We build learning that is evidence-based, measurable and genuinely engaging.
Why AVANA
Enterprise Rigour. Boutique Pace.
The same Prosci® frameworks used inside large enterprise and tier-one financial services delivered at a pace and price that works for growing organisations.Human Centered, Always.
Change is fundamentally about people. Everything we design, communication, training, engagement, puts the humans going through it first.Outcomes, Not Reports
We measure adoption rates, not document counts. Change sticks, or we haven't finished the job.Let's connect on LinkedIn
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